Delivery /Returns

STANDARD DELIVERY

Kingsbridge Direct offers FAST and FREE Standard Delivery on all UK orders. including Highlands and Islands and Northern Island.

Orders placed before 3pm are dispatched the same day Monday to Friday. Weekend orders are dispatched the following Monday.

Orders are delivered  between 2-4 days.


EXPRESS DELIVERY

Express Delivery is charged at £3.95.

Orders placed before 3pm are dispatched the same day Monday to Friday. Weekend orders are dispatched the following Monday.

Orders are delivered between 1-2 days. (Please note Highlands and Islands and Northern Island may be 2-3 days)

We use the Royal Mail and trusted courier companies from all of our deliveries.

Please be aware that we cannot arrange an absolute guarantee delivery date for an order as the delivery itself is performed by a third party courier and, although it is very rare, failures do sometimes occur due to misrouting of a parcel.

Kingsbridge® has your garden furniture covered!


RETURNS

We offer a no-quibble  returns policy. If you are not happy with your item please send it back to us within 14 working days from receipt of your purchase and we will happily exchange it or refund your money back. Please note items need to be in an unused state for full refund or exchange. Please note that any postage and packing costs incurred on unwanted returned items are for the buyers account and are non-refundable.

See return order reference for address to return item to or contact us at info@kingsbridge direct.co.uk for information.

Please post all items along with your order reference.

The item must be unused and the packaging (if applicable) still included in a re-saleable condition. Once the item has been returned, we will refund you via the same method of payment.